Coins Overview
Coins are QuestLore's virtual currency. Employees earn Coins by completing quests and can spend them in the Rewards Catalogue on real items or experiences chosen by their organisation.
Coins are separate from Experience Points — Experience Points measures growth and level progression, while Coins fuel motivation through tangible rewards. Both are awarded simultaneously when a quest is approved.
Earning Coins from Quests
Each quest specifies a Coin reward alongside its Experience Points reward. When a completed quest is approved by a reviewer, both the Experience Points and Coins are credited to the member's balance simultaneously.
Managers set the Coin reward for each quest individually when creating or editing it, or they can rely on the organisation's Economy Preset to auto-suggest default values based on the quest's difficulty level.
Economy Presets
To help organisations calibrate their Coin economy without manual calculation for every quest, QuestLore offers three built-in Economy Presets that suggest default Coin rewards per difficulty tier:
| Preset | Easy | Medium | Hard | Expert |
|---|---|---|---|---|
| Conservative | 5 | 15 | 40 | 100 |
| Balanced | 10 | 30 | 75 | 200 |
| Generous | 20 | 60 | 150 | 400 |
The active preset is configured per organisation under Organization → Settings. Presets only provide suggested defaults — managers can always override the Coin reward on any individual quest.
Spending Coins in the Rewards Catalogue
The Rewards Catalogue is a shop where employees can spend their accumulated Coins. Owners and managers populate the catalogue with Products — physical items, gift cards, experiences, or anything the organisation wants to offer.
Each product has a Coin price set by the manager. Members browse the catalogue, place orders, and their Coin balance is deducted automatically upon checkout. Managers review and fulfil orders from Organization → Orders.
Coin Balance Rules
A few important rules govern Coin balances:
- No negative balance — the platform prevents any transaction that would reduce a member's balance below zero. Members cannot spend more Coins than they have.
- No upper cap — there is no maximum Coin balance. Members can accumulate as many Coins as they earn.
- Full transaction history — every Coin credit and debit is logged and visible to the member under Profile → Transactions.